Accessibility Statement

Our Commitment

Lioncrest Retail Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all our users.

We believe that everyone should be able to access and use our website, regardless of their abilities or the technology they use to browse the web.

Accessibility Standards

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Compliance Status

Accessibility Features Implemented

We have implemented the following accessibility features:

Navigation and Structure

• Semantic HTML markup for proper document structure
• Descriptive page titles and headings
• Consistent navigation throughout the site
• Skip links for keyboard navigation
• Logical tab order for interactive elements

Visual Design

• High contrast color combinations meeting WCAG AA standards
• Readable fonts and appropriate font sizes
• Responsive design that works across different screen sizes
• Visual focus indicators for keyboard navigation
• Text alternatives for images and graphics

Interactive Elements

• Keyboard accessible forms and controls
• Clear form labels and error messages
• Descriptive link text
• ARIA labels and descriptions where appropriate

Known Limitations

Despite our efforts, there may be some limitations. Below are known issues we are working to address:

• Some third-party embedded content may not be fully accessible
• Certain complex interactive elements may require additional keyboard navigation support
• Some images may lack comprehensive alternative text descriptions

We are actively working to resolve these issues and improve the overall accessibility of our website.

Third-Party Content

Our website may include content from third-party services such as:

• Social media platforms
• Video hosting services
• Analytics and tracking services
• Font and icon libraries

While we strive to ensure all content is accessible, we cannot guarantee the accessibility of third-party content. We encourage these providers to make their content accessible and will work with them when possible.

Assessment Methods

We assess the accessibility of our website through various methods:

• Automated accessibility testing tools
• Manual testing with keyboard navigation
• Screen reader testing
• Color contrast analysis
• User testing with people with disabilities
• Regular accessibility audits

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

When Contacting Us

Please provide the following information:

• The specific page or feature you're having trouble with
• A description of the accessibility barrier
• The assistive technology you're using (if applicable)
• Your preferred format for receiving a response

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:

• Equality and Human Rights Commission (EHRC): www.equalityhumanrights.com
• Web Accessibility Initiative (WAI): www.w3.org/WAI/

Ongoing Improvements

Accessibility is an ongoing effort. We are committed to continually improving the accessibility of our website through:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• Incorporating accessibility into our design and development process
• Staying updated with accessibility guidelines and standards
• Gathering and acting on user feedback

Alternative Formats

If you need information from our website in an alternative format, please contact us using the details above. We can provide information in:

• Large print
• Audio format
• Braille
• Easy read format
• Other accessible formats upon request

Related Policies

For more information about our commitment to accessibility and privacy, please review:

• Privacy Policy
• Cookie Policy